Selecting the right Process Improvement approach to meet your business needs

Background

There is now a wealth of evidence that by applying "best practice" to what they do, software organisations can improve quality, reduce lead times, and reduce their costs. A variety of models are now available for the implementation of best practice. The most widely used approaches include The Capability Maturity Model Integration (CMMI®), ISO9001:2000 and SPICE (ISO/IEC 15504). Each of these models addresses the fundamental principles of best practice, but provides different approaches to the actual implementation of best practice.

ISO9001:2000 provides a binary approach to software quality through the introduction of a quality system. The Capability Maturity Model Integration provides two approaches staged and continuous for you to choose from. SPICE (Software Process Improvement Capability dEtermination), an emerging International Standard provides a framework through which organisations can implement small focused improvements.

It is not surprising that many people find it difficult to understand the differences between the various approaches and to identify the approach which will best suit their individual business needs. What is the difference between ISO9001:2000 and CMMI? What is SPICE (ISO/IEC 15504) and how does it relate to CMMI and ISO9001:2000? What is the next step forward for an organisation that is already ISO9001:2000 certified?

CMMI® is registered in the U.S. Patent and Trademark Office

The Event

This one-day training course will provide delegates with an overview of the most popular approaches to software processs improvement, and of the similarities and differences between the various approaches. A high emphasis will be placed on the cultural and organisational issues of introducing change. The concepts introduced throughout the course will be further developed through the use of practical exercises to encourage delegates to relate the contents of the course to their individual business needs.

On completion of this course, delegates will:

• Have an understanding of the structure and scope of ISO9001, CMM and SPICE and of the similarities and differences between the various models
• Have an understanding of how each model meets their individual business needs
• Have an appreciation of the cultural and organisational issues of introducing a process improvement programme that really works

Who should attend?

This course is aimed at organisations that plan to embark on a process improvement programme and wish to find out more about the suitability of the various approaches in addressing their business needs. It is also suitable for organisations that already have effective procedures in place and wish to identify the next step forward.

Course Availablility

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Reserve a Place on This Course

If you would like to book a place on this course, please click on the 'Book Now' link above.

Fees will not be reimbursed and will remain due in full if cancellations are received less than 7 working days before the course starts. However, names of participants may be substituted at any time.

Fees include course material and lunch. Please let us know if you have any special dietary requirements.

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