Useful Links

“A process is a set of practices or tasks taken to achieve a given result - normally to produce a product or service”
“Process Improvement is a series of activities performed to improve the performance and maturity of the processes in your organisation”

Software Engineering Institute (SEI)
http://www.sei.cmu.edu

CMMI Website (Capability Maturity Model Integration)
http://www.sei.cmu.edu/cmmi/

The IDEAL Improvement Model
- the SEI’s improvement model that serves as a roadmap for initiating, planning, and implementing improvement actions.
http://www.sei.cmu.edu/ideal/

International Standards Organisation (ISO)
http://www.iso.org/iso/home.htm

Software Engineering Measurement and Analysis (SEMA)
http://www.sei.cmu.edu/sema/

The IT Metrics & Productivity Institute
http://www.itmpi.org/

European Software Process Improvement
http://www.eurospi.net/